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This article was posted 3 weeks ago and is filed under Global River News.

We design and build stunning, easy to manage websites that don’t cost the earth. A range of Search Engine Optimisation, and Digital marketing tools and services do the rest. Our business, is growing yours!

Use your website to trade through the coronavirus crisis

We have, like many businesses been giving a huge amount of thought to how to trade through the problems the coronavirus outbreak will bring. With an online business such as ours we will be able to continue working from home without affecting our service delivery. Our virtual switchboard will kick in – 0800 171 2230 – and all calls will be routed through to the right person whether they are at home or in the office. In addition to working out how we can work through, we have also been advising our customers on how they might use their Digital Marketing tools and Website to keep everyone informed and keep business flowing. So here are the Global River top 5 tips for keeping your business flowing;

1 – Coronavirus statement

Uploading a general statement to inform how you plan to support your customers in the variety of scenarios being discussed will set minds at rest and put you ahead of competitors still umming and ahhing!

2 – Updated enquiry functions

If you would like your customers to deal with you in a different way, you may want to update your enquiry forms and the messages you send to your customers;

  • Call us!
  • Fill in your details for an online quote
  • Our Sales/Service teams are ready to help you over the phone
  • We are now accepting Facetime calls on the following numbers to help you choose

3 – Transact online

Even if you don’t have Ecommerce functionality on your website, PayPal offer a range of solutions that will allow you to take payments online from both PayPal and all major credit cards . PayPal Buy Now buttons can be set up to pull through a good range of information – Price, Numbers, Size, Delivery etc. and allows your customers to pay using both PayPal and all Major Credit Cards. PayPal can also be set up for customers to pay invoices using all major credit cards and setting up a business PayPal account is also quick and easy. 

4 – Staff Intranet

We have designed and built a number of simple intranet solutions that give a range of functions to help when managing staff remotely;

  • Upload documents
    • Automatic email alerts when documents uploaded
  • Manage who has read each document
  • Online Forums to start discussions 
  • Separate out groups e.g. senior management, staff
  • Staff Only News and updates

5 – Bulk Email and Social Media updates

As we work with lots of growing businesses, we know that having an email template may not have been a priority up until now. Setting up a professionally designed template to keep your customers updated is a quick and easy job that will pay huge dividends. In addition, smartening up your Social Media and agreeing a communications plan could be the best thing you ever did.

Read more posts by Jon

This article was posted 3 weeks ago and is filed under Global River News.

We design and build stunning, easy to manage websites that don’t cost the earth. A range of Search Engine Optimisation, and Digital marketing tools and services do the rest. Our business, is growing yours!

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Search Engine Optimisation

Search Engine Optimisation

SEO services that make sense. A winning combination of training, knowledge share, expertise and planning that gets unbeatable results.
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Social Media Marketing

Social Media Marketing

Fantastic low cost exposure for your brand and messages to an expanding following. Increase your website traffic, Search Engine position, and of course enquiries and sales.
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Website Design & Development

Website Design & Development

Bespoke design; your website looking the way you want it to look. Bespoke development; an administration system built for you to make sure your Digital Marketing really flows.
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Graphic design and print

Graphic design and print

Creating a great brand that reflects your business's products, services, USP's and culture is vital to your marketing success. Brochures, folders, leaflets showcasing your products and services, all in line with your brand guidelines, Global River do it all.
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Email Marketing

Email Marketing

Bulk email is a low cost high impact way of keeping your customers updated. It helps you sell more to your existing clients, win new clients, and build your brand. Used...
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Web Works Digital Marketing

Web Works Digital Marketing

WEB WORKS is the Digital Marketing package from Global River that will make sure your brand gets stronger every month… …this is where the benefits really start to flow! We all know...
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Hosting and support

Hosting and support

Website hosting and support services from a specialist team. Expertise there when you need it!
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PPC Advertising

PPC Advertising

We take the time to understand your business and your marketing goals to provide PPC as an integrated part of a bespoke marketing strategy.
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Support Service & Maintenance

Support Service & Maintenance

From helping in the event of a hack attack and providing technical help with WordPress, to creating amazing digital marketing campaigns, we want to make sure that we are always...
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Ecommerce website builders

Ecommerce website builders

Ecommerce website design, build, optimisation and marketing that ensures sales growth and long term help and support.
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WordPress websites

WordPress websites

We want to help you gain control of your website and your Digital Marketing. WordPress websites make all of this possible.
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Company Video Production

Company Video Production

Video production is something we have been delivering for our customers for many years. With in house expertise we work with you on script production, storyboard ideas with you and...
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We design and build stunning, easy to manage websites that don’t cost the earth. A range of Search Engine Optimisation, and Digital marketing tools and services do the rest. Our business, is growing yours!

0800 171 2230

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