Meet the team

Jon Hassett

Director/Sales Consultant

 Jon has been looking after customers for 26 years beginning his career in Canon selling print solutions. Canon started him on a journey towards Account Management and business Excellence that saw him implement Sales growth and turnaround Strategies at O2, Carphone Warehouse and NCC. Partnering with Imparta gave Jon a methodology that allows him to help businesses find problems, work out if they are worth solving and put forward ideas to solve them. Jon set Global River up in 2010 because he believed that by consulting in this way with clients we could provide an industry leading service. His aim has been to establish a process that sees clients achieve Continuous Improvement in their Marketing and Online presence. Jon’s main role is account manager and project manager and his job is to make sure you get maximum value from your engagement and that it is delivered smoothly. Having recently gained Growth Accelerator Coaching status Jon can now help customers gain funding to work with Global River on their expansion plans. Jon is also the first point of contact at Global River and using his Sales Consultancy background will be the ideas man for your Marketing plan!

Jon is a fitness fanatic who enjoys swimming, cycling, running and yoga and has been seen by a few customers riding into work on summer mornings.

Mike Vickers

Technical Director

Mike first started building websites way back in 2003 when internet technology was a lot different than it is today and the biggest challenge was to bring a website alive from the design concept so that it still looked the same across all platforms and push the boundaries of what was possible. While the technology has moved on in leaps and bounds since then the traditional values of great attention to detail and an innate understanding of what is required from the many factors involved makes Mike the top quality website builder he is today. Also Mike is always willing to help our customers make the most from their own websites and has a great ability to explain some of the more technically challenging aspects of the internet in a clear and simple way.

It’s not all been about websites though in Mike’s career to date. He started out as a simple stores administrator and quickly developed more efficient practices and processes while utilising the latest computer software. This then lead to a position as a computer engineer supporting the ICI offices throughout the North-West of England. Always looking to move forward, Mike became a qualified Prince 2 Practitioner Project Manager and worked across Europe on projects to install a brand new computer system for IBM.

When Mike was asked to create a website by a graphic designer he relished the challenge and quickly learnt what was involved and set to the task. This first website was so well received that many more requests soon came in and Mike has not looked back since and has created many diverse websites, animations, emails and a host of other online projects.

Mike lives close by in Cuddington and has tried a range of interesting activities more notably he has built and raced his own sports car and regularly helps out with the Kingsley Players amateur dramatics group but says he is strictly a ‘behind-the-scenes’ man. He coordinates the lighting design and sound effects and has no intention to tread the boards himself.

Ross Collier

Graphic Design Director

Ross has worked as a professional designer for over 10 years with the seeds of his career being sown when he was old enough to hold a pencil or plug in an amiga.

Training in both traditional and digital design and illustration means that his approach to all projects combines a fluent knowledge of today’s most sophisticated software with the core values that underpin great looking and functional design. His passion for adopting new technology and learning new techniques means that over the course of his career his visual and creative repertoire has grown to incorporate video production, motion graphics and 3D animation / visualisation. Extensive knowledge of Adobe and Autodesk programme suites give him the flexibility to tackle any brief whether for print, web or video.

He joined Global River looking for a new challenge, bringing with him the core belief that every project regardless of size or budget should have world class, cutting edge design.

Ross lives on the Wirral and is a keen photographer and snooker player. He’s also been reliably informed by his wife that he loves period dramas.

Alison Fenwick

Search Engine Marketing

The majority of buying decisions start with an on line search for further information and suitable suppliers. Alison can help optimise your website to attract search traffic from potential customers at the very time when they are looking for your products or services.

Alison has worked in business development for nearly  20 years in technical sales and marketing for large blue chip organisations including Millipore and Perkin Elmer as well as much smaller companies. This has given her a detailed understanding of the sales process and in particular that most critical step of sales lead generation. She specialises in analysing your website, its visitors and their activity. Then working in partnership with them to improve their visibility in search results and promote the engagement of customers once they arrive on the site. This is a rapidly evolving area, with regular changes in search engine algorithms affecting how pages are ranked. Alison likes to work openly and in partnership with clients to help them stay ahead of their competition and drive new business.

Alison’s qualifications include a degree in Biochemistry and further training in Search Engine Optimisation and Website Content Strategy. She holds current Google AdWords certiification and the Google Analytics qualification.

Michael Glover

Web Developer

Michael has been with us since 2015  and is now a fully trained web developer creating sites we are hugely proud of. Michael’s experience prior to joining is was in developing and updating a large ecommerce website. Working as a team leader over seeing the adding, editing and removing products, maintaining the website and designing new pages and content. He worked closely alongside the lead Website Developer on a host of different tasks, such as design changes, using HTML & CSS, content writing and Google page ranking using SEO techniques, Social Media strategy managing the companies Facebook, Twitter, LinkedIn & Google+ profiles, creation of website graphics such as page banners using Photoshop, creation of HTML e-mail flyers and newsletters and even on-site development work using PHP, JavaScript & jQuery. The experience he has brought to the Global River team has been invaluable.

Lindsay Pilling

Head of Marketing

Lindsay is a hugely experienced, accomplished marketing and communications professional with broad experience in strategic planning and delivery, branding & advertising, PR & media, crisis communications and managing corporate & online reputation and a digital marketing expert. 

She attained the Chartered Institute of Marketing (CIM) Post Graduate Diploma in Marketing, a Masters in Organisational Psychology and a BSc in Psychology. Offering a more conscious approach to marketing/communications strategy Lindsay designs creative and innovative sustainable initiatives and high-impact campaigns targeting organisational objectives, utilising the full marketing mix. She is passionate about all things marketing with a drive to make a real difference for her clients. 

Her experience ranges from over 25 years in both the private and public sectors. A marketing and engagement specialist working most recently for a commercial solicitors firm and within the renewable energy and water purification sectors. Prior to that, Lindsay was the  Marketing and Communications Director for a Multi-Academy Trust overseeing the marketing of 10 schools to become the largest university academy trust in the country. Lindsay believes in the importance of investing time and resources into keeping personal knowledge and skills up-to-date. Awarded the CIM qualification (level  7) Postgraduate Diploma from the Oxford College of Marketing & recently a Masterclass in Search Engine Marketing.

Lindsay prides herself on being completely reliable, adaptable and effective and on the importance of measuring the quality of performance and professional service delivery by taking time to understand the needs of all stakeholders and aims to exceed expectations. Lindsay is married with 2 children, enjoys skiing, gym classes (especially clubbercise) & sipping G & T on a sunny evening with friends.

Rob Hunter

Senior SEO Consultant – Search Engine Marketing

A recent addition to the Global River team, Rob comes with nearly 20 years agency and client-side experience across the digital spectrum. Starting out as a web developer before the first iPhone was released, he has built on this technical knowledge with different roles over the years to become an online marketing specialist. Having successfully worked in-house and agency-side for multi-million pound brands, Rob is well-placed to understand what our clients want and how to deliver results with an excellent return on investment. With data-driven insights, he particularly enjoys using his knowledge and skills to help businesses of all sizes significantly increase their audiences and revenues through effective use of paid and organic search marketing.

Outside of work, Rob enjoys exploring the UK and beyond with his family; especially if it involves good food and sunshine!

Lesley

Office Administrator

Lesley is our Office Administrator overseeing tasks such as managing our time management software and our reporting suite for both our clients and internal teams. She has a wealth of experience within Office Management having spent 20+ years managing administrative accounts across several sectors. Outside of work, Lesley is always trying new activities & hobbies.  She is a Padi Dive Master and a keen skier having spent several seasons in Austria teaching others.