Support Service & Maintenance

From helping in the event of a hack attack and providing technical help with WordPress, to creating amazing digital marketing campaigns, we want to make sure that we are always on hand to help and support you. With our partnership with Ukfast we are able to provide un paralleled levels of WordPress support for you and your website. We work with hundreds of local businesses and our Support ranges from basic Security Support for small businesses from £30 + VAT per month, to full service retainers;

Digital Marketing Support

We work with companies large and small to make sure their Marketing is regular impactful and looks amazing. For as little as £120 + VAT per month you can access a range of skills and expertise from our in-house team;

• Graphic design for Digital and Printed campaigns
• WordPress Development to expand your website features and functions
• Search Engine Optimisation
• Google Pay Per Click
• Marketing planning
• Marketing creative

Basic WordPress Support

• Monitoring of all WordPress and Plug-in security requirements – new!
• Security updates made as and when needed to reduce the hacking risk – new!
• 100% network uptime guarantee
• Live URL monitoring – Global River will be alerted of any issues that are affecting the performance of your website. The UKFast team will also be alerted and start to assess the problem
• 24/7/365 Server monitoring
• Daily backups on 2 week retention – Copies of your website can be retrieved from the back up should this be needed.
• Global River team will have access to a UKFast technical team 24/7 365 to provide emergency out of hours support*